Refund Policy

Event Cancellation/Refund Policy

If you cancel your registration to an event you will be refunded 50% of the registration fee only if you notify Cosmetic Executive Women (CEW) in writing at least three weeks prior to the event date listed on the CEW event website page. All written cancellations must be sent to Ben Klein at bklein@cew.org. If you cancel after this time period no refunds will be issued. However, if you are unable to attend an event CEW encourages you to send a substitute.

You may transfer your event ticket to another CEW member with the same CEW membership status. To send a substitute in your place, you may send the name of the substitute up until the day of the event to Jessica Caixeiro at jcaixeiro@cew.org.

CEW reserves the right to reschedule an event in its sole discretion. If an event is rescheduled, your registration will be valid for the rescheduled event and no refunds will be given. If you are unable to attend on the rescheduled date CEW encourages you to send a substitute. You may transfer your event ticket to another CEW member with the same CEW membership status. To send a substitute in your place, you may send the name of the substitute up until the day of the event to Jessica Caixeiro at jcaixeiro@cew.org.

A written copy of this Event Cancellation/Refund Policy is available on request.

Gift Bag Policy

In order to receive an event gift bag, you must purchase a ticket, attend the event, and pick up the gift bag onsite. CEW is unable to send or provide gift bags at a later date if you are unable to attend the event. There are no exceptions to this policy.

If you are unable to attend a registered event, you may transfer your event ticket to someone with the same CEW membership status by emailing the substitute's name to Jessica Caixeiro at jcaixeiro@cew.org.

Please note that gift bags and materials distributed at all CEW events are not for resale or use in raffles. 

Beauty Awards Cancellation/Refund Policy

If you cancel your entry to the Beauty Awards you will be refunded the entry fee (may be subject to a $25 processing fee per entry) only if you notify Cosmetic Executive Women (CEW) in writing no later than the cancellation date specified under "Key Deadlines" in the Beauty Awards Section of CEW's website. All written cancellations must be sent to Jessica Caixeiro at jcaixeiro@cew.org.

After the refund deadline date, no refunds will be given unless your entry to the Beauty Awards is disqualified by CEW due to a launch date or similar ineligibility. In such event only, you will be refunded the entry fee (may be subject to a $25 processing fee per entry) after the refund deadline date. In addition, failure to enter your product entry information by the deadline date will result in disqualification from the Beauty Awards with no refund.

CEW will contact you at the e-mail address or phone number you provided to CEW in your entry form no later than December 31st to let you know if your entry has been disqualified (note that no refunds will be given if you are disqualified because your Demonstrator is not present on the Product Demonstration Day - Please see our Demonstrator Cancellation Policy).

For additional information on CEW's disqualification procedures please contact Jessica Caixeiro at jcaixeiro@cew.org.

Aside from this limited situation, no refunds will be provided after the refund deadline date. After the refund deadline date, you may request to withdraw your entry from the Beauty Awards by sending written notice to Jessica Caixeiro at jcaixeiro@cew.org. Also, no refunds will be given should CEW determine at any time in its sole discretion that an entry, for whatever reason, must change (for example, the product entry must be re-categorized or the product entry description must be edited) and you reject such changes and decide to withdraw from the Beauty Awards.

A written copy of the Beauty Awards Cancellation/Refund Policy is available on request.

Beauty Awards Demonstrator Cancellation Policy

If you are confirmed to participate in the Product Demonstration portion of the Beauty Awards and cancel your participation on or after January 8, 2018, you will incur a cancellation fee of $150 per product entry. All written cancellations must be sent to Jessica Caixeiro at jcaixeiro@cew.org.

If you are confirmed to participate in the Product Demonstration portion of the Beauty Awards and your Demonstrator is not present on event day by 4:30 pm, EST, you will incur a no-show fee of $150 per product entry. Failure to pay this fee will result in disqualification from the Beauty Awards competition and no refunds will be given for the entry fee you paid to enter the Beauty Awards.

A written copy of the Beauty Awards Demonstrator Cancellation Policy is available on request.